The FrogPad

Roastmaster Support => Support => Topic started by: Damarion on December 19, 2013, 03:40:17 AM

Title: Error 1002
Post by: Damarion on December 19, 2013, 03:40:17 AM

I am getting this error when I try to load my database. Please help!

Title: Re: Error 1002
Post by: Danny Hall on December 19, 2013, 04:29:50 AM

Hi - sorry you're having problems. I'll need to see your database to correct it - can you send it to me?

To do that...

• Tether the device to iTunes
• Go to Apps —> File Sharing
• Select Roastmaster, then drag the “Databases” folder to your desktop.
• Compress that entire folder into a ZIP archive and email it to me at support@rainfroginc.com.

Danny

Title: Re: Error 1002
Post by: Danny Hall on December 24, 2013, 06:23:52 PM

If anyone encounters this error, please refer to Database Error 1002 (http://rainfroginc.com/documentation/database-error-1002/)

There's an explanation of what is happening and how to get around it. If you need assistance, email support@rainfroginc.com