The FrogPad
Roastmaster Support => Support => Topic started by: italyhound on March 10, 2012, 05:19:09 PM
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Just downloaded the ipad version.
I started with a live roast after practicing with 'fake' beans.
1. During the live roast, the timer started counting DOWN from 30:00. How did that happen? It then created havoc trying to input temps because the graph never progressed or moved and some of the values weren't showing up on the screen.
I wound up roasting blind.
2. I put in the name of my beans but without country or other info because I dont know it. I am roasting metropolis greenline. It doesn't show up on the roast screen. it's blank. I can choose it - but it doesnt populate the roast screen.
Early frustrations but I have hope!
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Hi
So sorry you're having problems. I've never encountered or heard of this before - I can't imagine how the timer would go askew. The mechanics of that part of the roasting process are simple - Roastmaster records a start time, then displays the elapsed time from that date/time in the timer screen - updating it every second.
If you quit Roastmaster (including quitting it from the background tasks by double tapping the home button and clicking the red X next to the Roastmaster icon in the background processes) then relaunch the app can you duplicate the error?
If so, can you send me your database? From the home screen, open the drum door and tap "Actions", then tap "Export current database". Email that to support@rainfroginc.com and I will see if I can duplicate the problem.
Also, what iOS are you using?
Danny
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Hi Danny
I was unable to duplicate it. I am using ios 5.0
I also deleted that roast. I got a normal timer when I tested again.
I sent you what I have in the file.
As far as the second question - that persists. Select new item in roast details - I choose my bean and it stays blank. Again I only chose the name of the bean because its a commercial blend of which I am unaware of the details.
Thanks, Danny. I am going to get to know the app well. I am not deterred.
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Got the database - thanks!
About the bean... you're missing the identifiers (name) in the bean details. The "identifiers" are what Roastmaster considers to be the name of the bean. Since the country is also empty, the whole thing is showing up blank for you in the roast console.
For beans, you can break it down by Market, Grade, Estate and Variety if you want, or lump it all together into one of these. Roastmaster considers the sum total of these four strings to be the "name" of the bean. This combined string is what it displays in different areas of the app. Put "Greenline" into one of these in and you'll be set. The country will still be blank, but that is to be expected for a pre blended "bean". If you blended it yourself, or knew the components of the blend, you could optionally record it as a blend, then roast that blend instead of a bean.
Now, the time anomaly. I've done some testing myself today, and cannot duplicate it. The only thing that I can think of that would produce that is the iPad's clock changing time during a roast. Would your iPad's time have changed for any reason? Not that I think you'd carry your HotTop with you on a train :D, but if you went eastward on a train into the next time zone, and the iPad's time went back 1 hour during a roast, I could see something like this happening.
Otherwise, I'm at a loss. I can tell you that no one's reported this before, and I've never seen this happen for me, so hopefully we can chalk it up to the iPad becoming temporarily confused about what time it was. If you think of any other time-related even that would have occurred during the time of the roast, let me know. I hate not knowing the cause of issues when folks encounter them - I'd much rather know exactly why something happened, so I can make sure it's not a bug in Roastmaster's code and know a definitive answer. But, sometimes that not possible.
Definitely let me know if you ever see this happen again. Make sure to note anything else you were doing on the iPad during the roast. Beyond a minor graphical bug or two, there aren't any significant bugs that I'm aware of at the moment, and I'd squash it quick if it proved to be a Roastmaster bug.
Danny
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It's just like me to have something like that happen first live roast.
If it happens again, I'll know to send you the database rather than deleting it.
Thanks for the help. I'm sure I'll have more questions :o
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I have some more questions regarding the roast screen.
I have attached the snapshot below.
I did a test - fake roast. Created 3 curves and hit FC 2C and stopped it.
How do I stop it for good and save it as a profile to bring up later? Is that creating a snapshot?
There is a DONE button but cannot be pressed. I can start and stop the roast again. I would like it saved as a snapshot to play with so I can bring up the same curves again without recreating them.
When I tab through the different curves, one is a blank - is that supposed to happen?
The FC and 2C timer have the same time - the total roast time. How would I get it so that the timers refer to the time to FC and 2C rather than total time?
Thanks. I seearched through the help section. It talks about creating profiles and snapshots but I didnt see exactly how.
I will keep these questions coming until you ban me for annoyance 8)
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You can copy either the selected curve if one is selected, or copy all curves if none are selected. Tap the blue curve button by the LED readout underneath the gauge. Those can be pasted into a new Profile or Program, (or another roast for that matter). Ironically, hand in hand with automated probe readings, I'm beefing up Profiles and Programs a bit before adding a "Save to Profile" feature. I'll post more about that in the blog soon - for now it just involves a way to set up "template" curves in a profile or program - curves that are created in a roast as blanks. These would exist in tandem with the "main" curves of a profile. Templates would function as blanks - and be populated automatically to a roast when that profile is tagged in it. Should do away with some of the repetitive data entry for those that like to track curves (like me).
Snapshots are ways to experiment with a profile (or program), without altering the original profile. Say you wanted to veer a bit from a standard profile. Once you start editing a curve from a profile in the roasting console, a snapshot would be created for you. It remains "attached" to its parent, but is its own entity - letting you change its values without altering the original. It's a great way to be able to look at variations of a profile, and rate them to see which changes were good and which were bad.
The blank curve is not actually a curve - it's just a state where no curve is currently selected. It clears away the background color of any selected curve, letting you see the past roast data better.
Sorry - I don't understand your question about the 1C and 2C having the same time. The screen shot looks correct. For each of the crack displays by the gauge, the lower, larger white number is the actual time the crack occurred, while the smaller gray number above shows either A: the time elapsed since crack start if you don't track end times of cracks, or B: the duration of the crack if you DO track end times. (Press a crack button once to record the start time, and again to record an end time).
Ohhhh - sorry, I get it now. You mean on the gauge itself. It always display the current roast time. The 1 and 2 (crack) buttons on the gauge itself control what the calibration of the gauge is at the moment. In the case of the screenshot you posted, the gauge is currently calibrated to first crack. You don't yet have and past roasts with crack data being matched in the graph, but if you did it would look something like the screenshot below, with the graph displaying the data. The pic shows the gauge calibrated to the average second crack time from the graph (note I roasted longer than the average crack time). You can choose among 3 modes of the gauge: crack time (1st or 2nd), target roast degree, or standard 30min timer.
Don't sweat the questions. It gives others a place to look for help, and helps me to know what I need to explain in videos and documentation better.
P.S. Have a look....
http://youtu.be/gAcgcidw-9k