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Support / Probes are offline???
« on: January 02, 2018, 07:11:57 PM »
Ever since the last IOS update, I cannot get a temp reading on the K type thermocouples. I've encountered this problem in the past, and somehow it worked after restarting my laptop, and it didn't have problems afterward. But now it's doing it again, and restarting multiple times to both the phone and laptop has not solved the issue.
The original Roastmaster ran smooth. After all the new updates, I keep getting three error messages on startup (Probes are offline), but I just press OK and then press Add Curve to link up the probes. But whatever, I was willing to overlook it since all I really needed was the temp readout.
But now there's just a question mark next to the temperature. I have two K type thermocouples. Both are simultaneously giving me question marks so I don't think it's a problem with the probes. The USB attachment is also functioning; it makes a noise when I plug it into the laptop. Also the Phidget software is live. My laptop is running Windows.
The original Roastmaster ran smooth. After all the new updates, I keep getting three error messages on startup (Probes are offline), but I just press OK and then press Add Curve to link up the probes. But whatever, I was willing to overlook it since all I really needed was the temp readout.
But now there's just a question mark next to the temperature. I have two K type thermocouples. Both are simultaneously giving me question marks so I don't think it's a problem with the probes. The USB attachment is also functioning; it makes a noise when I plug it into the laptop. Also the Phidget software is live. My laptop is running Windows.