Hi Ron - thanks for posting, and the kind words.
Of all the requests I've gotten from users - one of the most often-asked is a way to share data. I wanted to provide a placed geared toward Roastmaster that can function as a help desk, data exchange, FAQ, etc. Roastmaster's internal documentation is adequate for basic help, but I need to provide more resources on the site itself geared toward beginners and advanced users.
In the coming weeks, I'll be trying to integrate resources of this nature into both the forums, and the now barren support page - giving a place for new users to browse through FAQs, Ho-Tos, videos and the like.
Hopefully the forum will evolve to be the perfect venue for all of this. I'm all ears for suggestions on how the forums would best work.