There’s a few places you can go for help.
We read every comment appearing in any of these places,
so if you ask a question we’ll see it no matter where it’s at.
How to Get Help
Search the Site
Check out our new Documentation Center. We’re in the process of expanding this section to include instructional articles, workflow enhancement tutorials and instructional videos. The goal is to make everything you need easy to find, and informational to read.
If you don’t find help there, use the search bar. This will search every article, with the exception of the FrogPad Forum. You can comment on virtually any article you come across on the site. Comments are no longer held for moderation, so you should see them appear as soon as you submit them.
Browse the FrogPad Forums
The FrogPad is our user forum, designed to let you control the threads and ask any question you like. Feel free to open threads and ask questions, or join existing discussions. Good taste and manners are the only rules on the FrogPad.
Ask Us Directly
Send us an email describing your question or issue. Please be specific – list the version of Roastmaster and iOS you are using, as well as the device it is running on. We read and reply to everything, and will get back to you quickly with an answer.